Sonar Enterprise:

Future proof your technology infrastructure.

FAQ

Understand what Sonar can do for your business

We've curated answers to some of our most frequently asked questions

Sonar is an all-in-one mortgage origination platform meant to streamline every step of the process. Sonar combines LOS and POS technology into a single digital platform with 30+ API integrations—making the entire origination process seamless from start to finish.  

Sonar makes mortgage origination easier, so you can focus on what matters most—your clients. Our platform combines the newest and best technology to streamline the entire process, dramatically reducing the time and resources needed to create a top-tier digital mortgage experience for your team and customers. With Sonar, you’ll have happier clients and a smoother journey from application to closing.

Sonar is ideal for mortgage brokers, lenders, and financial institutions of all sizes looking to streamline their mortgage processes. Whether you’re a small team seeking efficiency or a large enterprise needing a scalable, customizable solution, Sonar is designed to meet your specific needs and help you close loans faster and more efficiently.

Yes, with Sonar, you can fully customize and save your pipeline using our ‘Layouts’ feature. This allows you to tailor your pipeline to fit your workflow and easily save and share it with your team members, ensuring everyone stays aligned and organized.

Sonar offers a fully digital application process through our award-winning point of sale system, giving borrowers a seamless experience. Clients can easily upload documents, complete their application, pay for an appraisal, lock a rate, and more—all within an intuitive interface that’s fully integrated with the loan origination system (LOS).

Sonar offers a wide range of integrations to streamline your mortgage process. These include connections to credit providers, pricing engines, document management systems, e-signature tools, appraisal services, and more. Our platform is designed to integrate seamlessly with the tools and services you rely on, ensuring a smooth and efficient workflow.

Yes, Sonar can integrate with other systems (such as a CRM). With our two-way API, you can seamlessly move data in and out of the platform, ensuring your data stays in sync across all systems throughout the entire process.

Yes, we assist with the implementation and setup of Sonar. We take the time to understand your workflow and configure the platform to fit your organization’s specific needs. Our thorough onboarding process, combined with comprehensive training, ensures your team is set up for success from day one.

At Sonar, we take data security seriously. We use end-to-end encryption to protect your data both in transit and at rest. All data is transmitted using HTTPS or similar encryption protocols and stored securely with AES-256 encryption or higher. Sensitive information is further protected with field-level encryption within our databases.

We also perform regular security testing, working with top-tier cybersecurity experts to conduct penetration testing and audits, ensuring our code and infrastructure remain secure and free of vulnerabilities.

For enhanced protection, each customer’s data is stored in dedicated databases, ensuring it is never co-mingled with others’ data, providing an additional layer of privacy and security.

Yes, Sonar is fully customizable to match your brand. Our adaptable platform allows you to tailor both the point of sale and loan origination system (LOS) to reflect the look and feel of your brand, creating a seamless experience for your team and customers. With Sonar, your branding stays consistent across every touchpoint.

A loan origination system is designed to usher a loan application from origination to closing. An LOS helps mortgage brokers and lenders generate loan documents that comply with both regulatory and internal requirements, as well as monitor loan progress, house documents, and automate workflows.

An automated loan underwriting system (AUS) analyzes a borrower’s financial information, a property’s value, and other lending determinations. The AUS then approves or denies a borrower. A loan origination system (LOS) helps generate the documentation that goes to underwriting, as well as all other documentation necessary for closing. In the mortgage process, underwriting is only a small (but important) part in the middle of loan origination.

Keeping both your CRM and LOS updated can be challenging. Manual updates can mean one system isn’t up to date. An integration between a mortgage CRM and an LOS makes sure that any changes to loan data can be synced across platforms. For example, if a loan has been sent to underwriting through your LOS, this will be reflected in your CRM.

Loan originations systems should act as the central hub of information throughout the origination process. Sometimes this means you’ll need to connect other products to your LOS. Most often, these integrations include a point of sale system (POS), a product pricing engine (PPE), an automated underwriting system (AUS), a document and esignature manager, and a customer relationship manager (CRM).

Integrating a point of sale system with a loan origination system effectively streamlines the process of finding, qualifying, and closing mortgages. Combining the two software operations can allow you to serve more clients without sacrificing quality. A POS can help qualify leads and guide them through the loan application, and then the LOS functionality takes a completed loan application through to closing.